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I've just joined, when will I get a survey?

How can I get more surveys?

Are surveys a waste of time?

Help, I keep screening out / quota failing / duplicated

Help, I completed the survey but it's not marked as completed

Does being under 18 make a difference?

What is a relevantid error?

What is a paused survey?

Are incentives taxable?

Why did I get a Membership policy reminder?

What are the profile questions for, and where do I find them?

How many surveys can I expect to get?

How do online surveys work...(just the basics)

I've referred people but my account balance hasn't gone up?

Why aren't I getting any surveys?

I did a survey through till the end and it has not been recorded as "Completed" in my history

I did a survey and it redirected me back to Octopus immediately

How long does the redemption process take?

Are my bank details safe?... Do you offer PayPal?

How does the referral process work?

When will cash redemptions be processed?

Why are different balance amounts showing?

How to Take a Screenshot on Any Device

I can't send to the verification/confirmation number

I'm a member of other survey suppliers, how does this affect me?

Help! Registering for a new account isn't working