In more detail:
- Redemptions are normally processed on Mondays- Funds are normally released by your bank on the Tuesday
- Only redemptions submitted before Sunday (Sydney time) will be included in the Monday processing run. Those submitted on Sunday and Monday go into the following week.
- Due to the volume of redemptions processed every week, batch payments are used, this means most payments are cleared the following day. I.e. After lunch on Tuesdays (usually)These points are listed in the confirmation email associated with each redemption submission.