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Why did I get a Membership policy reminder?

Jade Lowe
Updated 2 years ago

If you receive this email it will have been in response to feedback from our client, informing that the survey information given cannot be used in the research.

The Membership policy reminder email is a two-way street of communication so if you feel that your survey has been incorrectly identified then let us know, we have had plenty of instances where the client has agreed that the data was acceptable upon a more in-depth investigation.

This quality assurance (QA) process re-enforces the promise of quality over quantity. Reputation is everything and if our clients don't see a qualify practice being followed, they will not trust the quality of the data.

The email will identify some of the reasons under which a policy reminder will be sent. Just make sure to follow these guidelines in future and there will be no problem.

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