Go to Octopus Group Help Site

Support Knowledge base

Search for any help questions or topics.

Closed surveys

JL
Jade Lowe
Updated 3 years ago

You might get a survey notification only to find that the survey is not there.

The two most common reasons for this are:

  1. The survey has been closed
  2. The survey is only available via the website

Our surveys can be filled very quickly. 


It is common knowledge that we pay the most for online surveys (these are often the exact same surveys offered by other providers). So our members are very keen to get in early.

Surveys often don't run for longer than 5 days unless they are some sort of a tracking study. In the case of tracking studies, they will be re-opened periodically to get the required numbers for that wave then they will be closed again.

When we close surveys it can take a few minutes before the survey is removed from your list.

😞 😐 😃