Member Actions

All the stuff you can do with your account

Reset your password
There are 3 ways to reset your password. You can do the reset password process from here - https://my.octopusgroup.com.au/#/reset You can reset your p...
Fri, 11 Jan, 2019 at 11:17 AM
Update your email address
There are 3 ways to update your email address. You can update your email address from the settings page after logging into the website Email support t...
Wed, 27 Feb, 2019 at 12:27 PM
Update your postcode
Your postcode can be updated by contacting support or by phoning +61 432 174 735 from your registered mobile number.
Fri, 4 Jan, 2019 at 1:59 PM
Update your mobile number - Self Service - Not yet in use
In order to update your mobile number we must verify your account and your new mobile number. We now do this via sms. You will need to: Send an sms to...
Wed, 26 Feb, 2020 at 2:20 PM