Member Actions

All the stuff you can do with your account

Reset your password
There are 3 ways to reset your password. 1. From the login page click "Forgot password" - https://my.octopusgroup.com.au/forgot You will be ...
Thu, 16 Apr, 2020 at 2:51 PM
Update your email address
There are 2 ways to update your email address. 1. You can update your email address after logging into the website Login into the website Go to the M...
Thu, 16 Apr, 2020 at 2:55 PM
Update your postcode
Your postcode can only be updated by: Contacting creating a support request Calling +61 432 174 735 from your registered mobile number Note: Please...
Thu, 16 Apr, 2020 at 2:32 PM
Update your mobile number - Self Service
For all mobile number changes please contact support@octopusgroup.com.au and provide your new number. They will verify it via an sms'd code. ...
Thu, 14 Jan, 2021 at 1:38 PM