FAQs

When will cash redemptions be processed?
We aim to have redemptions happen on the first business day of the week. This is normally Monday but if there is a public holiday it will be the next busine...
Thu, 23 Apr, 2020 at 2:07 PM
How to Take a Screenshot on Any Device
Sometimes, a picture would be more useful for us to identify the issues you are encountering with your account or with a specific survey. Depending on t...
Thu, 14 May, 2020 at 4:55 PM
I can't send to the verification/confirmation number
For both redemptions and phone number changes we require you to send an SMS to our confirmation number Our confirmation number is: +61 447 030 301 I...
Thu, 16 Jul, 2020 at 12:23 AM
I'm a member of other survey suppliers, how does this affect me?
Many people have success with online surveys and make a significant amount of cash, particularly with ours. So why does it seem to drop off after a whil...
Wed, 16 Sep, 2020 at 12:31 PM