Member Support Portal

The profile questions help us to select members for relevant surveys. If a survey requires parents of children under 15, we will first select from the membe...

There are many variables involved in selection so there are no guarantees to how many surveys each member will receive. We are looking to deliver as many...

Online surveys are one method of data collection for research. Every project has its own requirements so not everyone will be selected to attempt every ...

You can check your Incentive history by logging into the website and clicking on Incentive History. Your referred people will be listed there. If the...

In general surveys are released Monday to Friday. Surveys have: Specific requirements “Males 25-45 Sydney/Melbourne/Brisbane/Adelaide/Perth” To...

Usually, the reason for this is that technology failed. It is likely that something went wrong on the survey tool side and the status of the survey w...

This is most often the case of digital finger printing; the client will often have this enabled as part of their survey tool. This service is intended t...

We aim to have the cash redemptions (I.e. bank transfers) happen on the first business day of the week. This is normally Monday but if there is a public ...

Redeeming is done through the website only; there is a redemption section where a transfer to the chosen bank account can be created. Having bank detail...

The way it works is simple, we will give you $1 per friend that registers (using your referral link), then give you a further $1 for each of the first 19 su...