There are 3 main things to do when the page doesn't load properly. The issue is normally related to an internet browser caching problem (I.e. the browser is remembering old information)

 

The steps to fix are as follows:

  1. Clear your internet browser cache - this is a great site with instructions for any device - https://refreshyourcache.com/en/home/
  2. Use a private window to access our site
  3. Force Refresh your browser on the page you're having issues with (on PC it is Ctrl+F5)