Member Support Portal

Getting Started 2

• Asking for support
• Members Quick Start Guide

Internet browser queries 1

• Browser caching issues - page not loading

FAQs 24

• I've just joined, when will I get a survey
• How can I get more surveys
• Are surveys a waste of time
• Help, I keep screening out / quota failing / duplicated
• Help, I completed the survey but it's not marked as completed

See all 24 articles

Sign-up and Registration 1

• Register for a new account

Updates 1

• Update mobile phone number

Member Actions 4

• Reset your password
• Update your email address
• Update your postcode
• Update your mobile number - Self Service

How to 3

• Make a cash redemption
• Make an e-Gift card redemption
• Unsubscribe and / or Remove account

Starting 0

Entering information 0

Finishing 0

Issues 0

Statuses 2

• Closed surveys
• Survey Status Explained - In detail