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Unsubscribe and / or Remove account

JL
Jade Lowe
Updated 2 years ago

There are 2 ways to have your account deactivated:

To unsubscribe your account:

  1. Members can unsubscribe from the Profile page, which is available after logging into https://my.octopusgroup.com.au
    • go to Profile - My Details and click the button to Unsubscribe
  2. Members can send an unsubscribe request to support@octopusgroup.com.au from your registered email address

Note: Unsubscribing will allow you to log in and re-subscribe your account at a later time, however no further notifications will be sent until your account is re-subscribed.

To remove your account:

  1. Please send the request to support@octopusgroup.com.au from your registered email address
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